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Lumenas


Know where you stand with IT

We provide an independent assessment of IT environments tailored for non-technical leaders responsible for technology.

100%
of pilot users found governance gaps
30 min
your total time commitment to complete the check
2 weeks
from kickoff to your responsibility matrix
Enterprise-grade
IT governance frameworks

Lumenas is designed for accidental IT leaders

Our independent assessment gives you the context you need, in business language, to confidently make strategic decisions about your tech and cyber risk without completing a computer science degree.Most small and medium organisations have an accidental IT leader. The person who has a ‘business-ey’ job, plus, they look after IT.

What you get

When you outsource IT, you don’t outsource responsibility

An independent, board-ready view of how IT and cyber responsibilities are split between you and your provider — and where the gaps are.

This gives you the right information to make confident decisions about your IT and cyber risk.

IT Check Results

Download summary
Download full report
Your organisation  ·  MSP: Your IT provider  ·  17 Jun 2026
Your Lumenas IT Check provides an independent, evidence-based view of how IT and cybersecurity responsibilities are shared between your organisation and your MSP — identifying where expectations align, where gaps exist, and where ownership needs to be clarified.
Alignment score
36%
25 of 70 responsibilities are fully aligned between your organisation and your MSP.
70
Responsibilities assessed
25
Aligned
36% of total
28
Gaps identified
12
Misaligned
24
Your organisation
26
Shared
20
MSP

How it works

Board-ready reporting in under 30 minutes

Four simple steps, no technical expertise required. You’ll come away with a board-ready picture of your IT and cyber risk.

Step 1
Upload the contract from your Managed Service Provider

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This provides the basis for your Managed Service Provider’s current scope of work. We map it to our proprietary maturity model to highlight if any critical responsibilities — such as cyber incident response — are not covered by your current contract.
Step 2
You complete a 20-minute survey

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A guided, plain-English questionnaire captures how your organisation experiences its IT today. No jargon, no preparation needed.
Step 3
Your IT provider completes their survey

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Your MSP answers the same questions independently. Capturing both sides separately is what makes the comparison honest.
Step 4
You review the report in 10 minutes

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A board-ready report shows where you’re aligned, where the gaps are, and exactly what to fix first.

You don’t need to be a cyber security expert

You just need a clear picture

Book a demo